How can my Boats Group Client Account Partner help me?
Your Boats Group Client Account Partner (CAP) is your go-to contact at Boats Group!
What they’re here for:
- To provide valuable insights that help grow your business
- To provide best-in-class customer service
They are the first line of communication regarding your account.
How they can help:
- Assist with basic technical support issues. If you have a complex issue that requires technical support, your Client Account Partner will escalate it to the appropriate team.
- Assist with basic billing questions and invoice explanations. If you have a complex billing question, your Client Account Partner will escalate it to the billing department.
- Conduct product demos and provide consultative insight about your account performance, how to improve your results and which metrics to view for a pulse check.
- Recommend products that fit your needs and drive more leads.
- Process all cancellations of services.
The Boats Group Client Account Partner understands your expectations and goals, building a true business relationship and trust along the way. Your Client Account Partner will provide consultative service and proactively review your account.
To find out who your Client Account Partner is or to get in touch with our Client Account Group, please view THIS page.